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[ Johannesburg, 7 November 2008 ] - Better servicing customers through gaining insight into behavioural patterns is the core of an effective customer relationship management (CRM) strategy. Microsoft and Gold Partner Bytes Systems Integration (SI ...
Read moreBytes Systems Integration and Microsoft join forces to provide insight ... - ITWeb
[ Johannesburg, 10 November 2008 ] - The ICT industry could see the end of the traditional call centre within the next two to three years, according to Brendan van Staaden, CEO of Inter-Active Technologies, a specialist call and communication ...
Read moreCustomers drive contact centre innovation - ITWeb
- NEDMA: -0- What: NEDMA presents three educational seminars to help direct marketers connect more effectively with customers. Each session is designed to help marketers take advantage of various customer-focused practices to improve marketing ROI ...
Read moreNEDMA "Technology Day" Seminars Help Direct Marketers Better Connect ... - PR Inside
All Nippon Airways has opened a separate security lane for first-class passengers and top-tier members of its frequent-flyer program in the new South Wing of Narita Airport’s Terminal 1 in Tokyo. The new priority lane will allow eligible customers ...
Read moreINDUSTRY NEWS & PEOPLE August 2006 - Business Travel Executive
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